DNP Printer Drivers, Repair and Support Page
DNP support hub
DNP Printer Drivers, Repair, Firmware, Color Profiles & Support
Welcome to our dedicated DNP printer support page. This resource is designed to help you find DNP printer drivers, firmware, color profiles, repair resources, and setup tools for popular DNP photo printers including the QW410, DS620A, DS820A, DS-RX1HS, DS40, DS80, and more. Whether you need a driver download, printer repair help, or official support information, this page brings the most useful resources together in one place.
Quick Links
Need help fast? Start with one of the options below.
Buy from an Authorized DNP Distributor
Shop DNP photo printers, genuine media, and accessories from EventPrinters.
Volume Discounts & Recurring Media Deliveries
For larger orders, recurring media supply, or account support, contact us at info@eventprinters.com or call 305-653-0037.
DNP Printer Repair
Need official DNP repair assistance? Access DNP’s printer repair support page below.
Helpful DNP Guides
Useful official resources for common setup and troubleshooting tasks.
How to Repair a DNP Torn Ribbon
Step-by-step PDF guide for fixing a torn ribbon issue on supported DNP printers.
DS Series Basic Color Management
Learn the fundamentals of DNP printer color management for improved print consistency.
Installing Color Profiles
Official instructions for installing DNP printer color profiles on supported operating systems.
DNP Printer Drivers and Tools
Download DNP printer drivers, utility software, and system updates for supported DNP photo printers and related systems.
WPS Pro
SL620 SnapLab & DS-Tmini Terminal System Updates
IDW500 – ID & Passport Photo System Driver
DNP Printer Drivers for Mac and Windows
Browse DNP printer drivers by operating system or printer model.
Printer Drivers for Mac
QW410 Printer Drivers
DS820A Drivers
DS620A Drivers
- DS620A for Windows 11 only v2.0.1.2, 64 bit Readme: Download here
- DS620A for Windows 7 / 8 / 10 v2.0.1.1, 32/64 bit Driver Instructions: Download here
DS80DX Drivers
DS40 Drivers
DS80 Drivers
DS-RX1HS Drivers
DNP Printer Color Profiles
Official ICC and ICM resources for supported DNP printer and media combinations.
- ICC Profile Quick Install Guide
- QW410 PD ICC Profile 2305
- Luxury ICC Profile for DS620A SuperMatte
- Luxury ICC Profile for DS620A Metallic Plus
- Luxury ICC Profile for DS620A Metallic Ultra
- Luxury ICC Profile for DS620A Pearl Plus
- Luxury ICC Profile for DS820A Metallic Plus
- Luxury ICC Profile for DS820A Metallic Ultra
- Luxury ICC Profile for DS820A Pearl Plus
- Luxury ICC Profile for DS40 Metallic Plus
- Luxury ICC Profile for DS40 Metallic Ultra
- Luxury ICC Profile for DS80 Metallic Plus
- Luxury ICC Profile for DS80 Metallic Ultra
- ICC Profiles for RX1 Printers
- Current ICC Profiles for RX and DS Series Printers
- Legacy ICC Profiles
DNP Printer Firmware Downloads
Firmware update tools for supported DNP printers.
* All Windows firmware update tools support Windows 7, 8, and 10 unless otherwise noted.
* All Mac firmware update tools support macOS 10.10.6 forward unless otherwise noted.
QW410 Firmware
DS620A Firmware
DS820A Firmware
DS40 Firmware
DS80 Firmware
DS-RX1HS & DS-RX1 Firmware
- DS-RX1HS v2.21 Firmware Update – Windows Readme: Download here
- DS-RX1HS v2.21 Firmware Update – Mac Readme: Download here
- DS-RX1HS v2.07 Firmware Update – Mac Note: this update tool is for the DNP RX1 printer and upgrades the firmware to HS 2.07. After updating, the printer requires RX1HS media packs. Readme: Download here
- DS-RX1HS v2.06 Firmware – Mac Readme: Download here
- DS-RX1 v1.10 Firmware Update
DS-RX1HS / RX1 Driver Guides, Manuals & Literature
Printer Driver Guides
User Manuals & Quick Start Guides
Literature
- DS-RX1HS: English | Spanish | Portuguese
Still Need Help?
If you still cannot locate the information you need, please contact DNP Customer Support at 1-800-814-4672.
